Question 1

What is included in the 7-day free trial?

Accepted Answer

Full access to all features including CRM, HR management, invoicing, document generation, and AI-powered tools. No credit card required.

Question 2

Which countries does ADD.IS CRM support?

Accepted Answer

ADD.IS CRM supports Cyprus, Germany, Romania, and Greece with country-specific tax calculations, payroll compliance, and government portal integrations.

Question 3

Is ADD.IS CRM GDPR compliant?

Accepted Answer

Yes, ADD.IS CRM is fully GDPR compliant with EU data centers, encrypted data storage, and built-in privacy controls.

Question 4

Can I white-label ADD.IS CRM for my agency?

Accepted Answer

Yes, our Business and Enterprise plans include full white-labeling capabilities including custom branding, domain, and client portals.

Question 5

Can I import my existing data?

Accepted Answer

Yes! We support CSV/Excel imports for clients, contacts, employees, and invoices. Our team can also help with data migration from other CRM systems as part of the onboarding process.

Question 6

Is my data secure?

Accepted Answer

Absolutely. We use bank-level encryption (AES-256), are GDPR compliant, and our infrastructure runs on EU-based servers with ISO 27001 certification. Daily backups and 99.9% uptime guaranteed.

Question 7

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel at any time with no penalties. Your data remains accessible for 30 days after cancellation for export. We also offer a 30-day money-back guarantee for new customers.

Question 8

Is the platform suitable for self-employed professionals and sole proprietors?

Accepted Answer

Absolutely. Whether you operate as a PFA in Romania, Einzelunternehmen in Germany, a self-employed professional in Cyprus, or an Atomiki Epicheirisi in Greece, the platform adapts to your entity type with a dedicated tax estimation calculator, simplified filing reminders, and adapted social insurance calculations.

Question 9

What specific features do self-employed professionals get?

Accepted Answer

Self-employed users get a personal tax estimation calculator, country-specific filing reminders (quarterly or annual instead of monthly), adapted invoice headers with personal identifiers (such as Cod CAEN or Steuernummer), and an owner profile dashboard. If you hire staff, the platform handles their payroll while keeping your finances separate.